"Observing the growing number of frazzled, drained and dissatisfied workers in today's workplace, Financial Times journalist Donkin recalls the wisdom of noted psychologist Abraham Maslow: "to do some idiotic job very well is certainly not real achievement."...Donkin charts the age-old conflict between the employer`s need to develop a worker as a productive resource versus the urge to control and restrict the worker's contribution, arguing that the latter tendency lies at the root of the current workplace malaise." -Publisher's Weekly review